Operations planning & resource management

Phillip Boyle & Associates combines advanced expertise in optimised scheduling for public transport clients with an ongoing commitment to providing outstanding customer outcomes and service delivery improvements.

Are we the industry leaders? Consider this. We are Australia’s largest provider of scheduling services, we use the latest and most powerful tools, and we played a key role in developing the TCRP Scheduling Manual (USA).

We have a proven record of helping clients to effectively restructure and reallocate resources to improve ridership, productivity and service quality.

We provide operational planning and scheduling solutions across all transport modes (rail, light rail, tramway, bus and ferry). Our projects have included multimodal and single-mode systems, and variations within modes (e.g. tramway and light rail, fixed route and demand-responsive buses). We have worked on projects throughout the world, from the largest multinational operators in major cities (e.g. KMB Hong Kong) to the smallest regional operations (e.g. Firefly regional coach services).

Our operational planning services include:

Demand analysis
Route and network profiling
Accurate resource estimation
Service analysis and restructuring
Alternate service options, including non-traditional services
Service optimisation.

Our scheduling services include:

Schedule and timetable development
Vehicle blocking and optimisation
Crew schedules and rosters
Labour agreement negotiations and sensitivity testing
Scheduling system support
Computerised scheduling using proprietary systems such as HASTUS or custom-designed tools.