NBC School Services Survey

Conducted a detailed loading survey of school special services run by the National Bus Company (now Transdev) throughout Melbourne

Parked Bus

Client: Transdev

Project Description

PBA PROJECTSPlaceholder

Phillip Boyle & Associates conducted a detailed loading survey of school special services run by the National Bus Company (now Transdev) throughout Melbourne. Over 100 trips were surveyed and each trip was checked twice on a different day of week. Data was collected to a stop level, including which school each boarding ‘belonged to’.

Highlights

Survey Type: On-board count

Survey Approach: iPad data-collection system developed by Phillip Boyle & Associates

Scope of Works

Outputs

Outputs provided to PTV included:

  • Detailed maps in our specialised format, showing patronage data
  • Detailed database providing boardings by trip, location and school, in a queryable format
  • Maps showing expected route paths compared to observed route alignments.

Key Challenges

School service surveys are extremely sensitive and the process required extensive daily liaison with schools, NBC and PTV. It was also difficult to get the initial information required to set up the survey, so we used our comprehensive databases of existing services.

The process of managing survey staff and getting them to remote locations and schools was also challenging.