Services

Hands-on expertise and implementable solutions that result in better customer experience and cost savings

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As Australia’s leading independent public transport scheduling organisation, Phillip Boyle & Associates’ reputation is built on our hands-on, real-world approach, the result of significant operations experience with a diverse range of local and international clients across all transport modes.

Our passion is developing innovative high-quality service solutions that improve the customer experience, while being uncompromising about delivering the most efficient and cost-effective operations.

We have demonstrated capability and experience in scheduling, network design, operations, contracting and bid support, transportation planning and policy, and development of transport information systems to match client need.

We work alongside our clients at all stages of the project life-cycle to ensure that service or operational changes are seamlessly implemented and are fully integrated in their business and within the broader network.

Data collection & analysis

Data collection & analysis

Collecting useful and robust data about patronage, ridership and transfer behaviour and analysing the large volumes of data generated by current systems

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Integrated & active transport planning

Integrated & active transport planning

Ensuring transport services and surrounding land uses are integrated with walking, cycling, freight and parking

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Major events planning & management

Major events planning & management

Helping clients mobilise a significant transport operation that must move large passenger volumes in a short time for special events or disruptions

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Operations Planning & Resource Management

Operations planning & resource management

Optimising scheduling to effectively restructure and reallocate resources to improve ridership, productivity, and service quality

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Operations tendering & contracting

Operations tendering & contracting

Providing expert operational planning, tender preparation and assessment support for both operators and governments

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Public transport network design

Public transport network design

Providing significant improvements in operating efficiency through smart network design

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Transport information systems

Transport information systems

Enhancing information flow, improving decision-making and analysis with transport-related information systems tailored to our clients’ needs

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Transport policy & strategy

Transport policy & strategy

Producing high quality strategy documents that bring clients’ transport vision to life and set clear pathways to achieving these goals

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