Route 788 Dwell Times Survey

Undertook an on-board survey on Route 788 from the coastal suburb of Frankston to Portsea

Parked Bus

Client: Public Transport Victoria

Project Description

PBA PROJECTSPlaceholder

Phillip Boyle & Associates undertook an on-board survey on Route 788 from the coastal suburb of Frankston to Portsea. The purpose of the survey was to provide advice regarding dwell times for different approaches of Myki (smart-card ticket) touch-ons (before and after, to compare how long it took passengers to board when they changed the touch-on location).

Highlights

Survey Type: On-board count

Survey Approach: iPad data-collection system developed by Phillip Boyle & Associates

Scope of Works

Outputs

Outputs provided to PTV included:

  • Detailed boarding data, to the second level, to see how long each boarding took on average
  • Run-time data for comparison
  • Report and database showing the differences in dwell times for each scenario.

Key Challenges

It was important that drivers and passengers were not aware of the presence of surveyors as it could affect their behaviour, so ensuring that checkers remain ‘incognito’ was important.